What is outstanding customer service?
With this week being a Bank holiday weekend:........
When you need to trust your sample container, give us a call.
Our sample vials are used in many critical applications.
Food and water testing, dairy products, pharmaceutical studies, clinical trials.
A wide range of applications and processes which do not stop for Bank Holidays.
So what's the guy in the picture doing?
Well that's Neil Jones, the MD and he loading boxes of vials into his car and taking them to a key customer.
Normal carriage over the holiday period would have meant our customer's lab running out of vials.
The "personal" touch meant we could act, and ensure the vials got delivered..
Can your suppliers do this?
